Thursday, November 2, 2017

After Tinder, Happn stepping up the dating game: Here's how

With 14 million swipes per day, the dating app is garnering popularity globally
Challenging the concept and the market of are many dating apps, which are targeted at freewheeling millennials in India. The most popular app in the country, is also the global favourite, Tinder with 14 million swipes per day. Breaking expectations that it will cater mostly to millennials, a large number of Baby Boomers are using the app, along with users from Tier-II and Tier-III towns, indicating its unchallenging popularity.
“People do not call it Tindering but it is just as popular. Any new brand that comes will have to create the same kind of appeal, ubiquity and applicability. New apps might match the depth that they have in terms of database too, because the ability to match depends on the number of users which is already high in India,” believes Harish Bijoor, the founder of Harish Bijoor Consultants, a private label consulting firm.
Yet, the market of dating apps, is buzzing. A large number of global and local apps, be it Woo or Truly Madly are making ripples in their own way. The most notable of the challengers is the French dating app, Happn which launched last year. The app came in with a big-bang ad campaign featuring Hrithik Roshan. The app is built on the concept that a chance meet with a person can turn into a possible date, with a little bit of help from technology.
Unlike Tinder which matches people based on age, location, common friends and interests, Happn romanticises meetings, in a truly French manner. It matches people who would have met otherwise too, and brings them together based on the grocery stores or laundromats or coffee shops that they visit. Their India ad, narrated by Roshan, shows two people bumping into each other, getting attracted and walking away hoping to meet later.
Experts believe that Tinder and Happn occupy different market segments and cater to different needs. “Tinder has a USP which few other apps can match. Happn’s USP is different and might not appeal to Indian sensibilities where reservations are higher. In India, the odds of a person one sits next to on a bus, not having the best of intentions on mind, is much higher,” says Anil Patrick, CEO at Thinking Hat Corporation, a branding and content management company.
Happn too seems to realise this. The app which launched last year, set a target of a million users in a year, even as they kicked off to a good start with 200,000 users. Tinder, on the other hand, came to India after it was an established brand abroad, and also had the first-mover advantage unlike Happn. “Any later entrant will have to play the catching-up game. Even when global majors like Uber and Amazon came to India with established players like Flipkart and Ola, they had to work towards being seen as an Indian brand catering to Indian situations and emotions,” feels Sridhar Ramanujam, CEO at Integrated Brand-Comm.
Tinder has failed to Indianise itself and its so-called ‘Sanskari’ ad failed to connect with its users, though it did not have any devastating effect on the usage itself. The ad, which came under considerable online ridicule, shows an Indian mother approving her daughter going on a Tinder date, with a tagline, ‘It’s how people meet.’ This is starkly different from its American ads, as one of them shows two people getting bored on a date and simultaneously searching for others during the date, with a tagline, ‘The only dates that matter.’
In India and abroad, Tinder has earned the repute of being popular for casual dates and hook-ups, which users seem to have taken to, even in India. Happn successfully occupied the sweet spot of romance in the many countries that it launched abroad, setting itself apart from the frivolous nature of online dating. If the French app wants to market that as its USP, it might be a long journey in India.
Dating is a relatively new concept in India. The market is catering to two different segments of population, those who are interested in getting married and those who are looking for something casual. And both these poles are occupied with strong brands. “If there is any space within dating that is not hook-ups, Tinder can cater to that too,” observes Bijoor.


  • Experts believe that Tinder and Happn cater to different market needs
  • While Tinder has failed to Indianise itself, it still has the first-mover advantage

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