Showing posts with label Lifebouy. Show all posts
Showing posts with label Lifebouy. Show all posts

Thursday, May 23, 2013

Loyalty programme | A brand is a lot more than a trade name


Malavika R. Harita, CEO of Saatchi Focus Network, spent the first six years of her career at HMT Watches. She was fixated on the brand. Though she moved on from the company, the love story continued. Her mother still wears the HMT watch she gifted her when she got her first salary in 1982. But now Harita looks depressed when she hears about HMT, as an inept management has destroyed the iconic brand and the company is on the verge of a shutdown.

So what is it that makes people like brands? Harita is an expert in branding, who knows how brands are created as a marketing tool. Still, she is not spared from its influence. Harish Bijoor, CEO of Harish Bijoor Consults, likens brands to human beings, who take birth, grow, flourish, live, die and eventually decay. Even iconic brands, with whom we have grown up, follow the pattern.

Many brands that have a bit of history attached to its name have become a thing of the past. The iconic magazine Reader's Digest recently filed for bankruptcy. Legendary music company HMV has faded into oblivion. Earlier last year, Eastman Kodak, which revolutionised photography, filed for bankruptcy. Vimal, which was at the forefront of the textile revolution in India, was shut down by Reliance Industries earlier this year. Dunlop Tyres also shut operations recently.