Indian Premier League or Initial Public Offering?

http://www.thehindubusinessline.com/catalyst/2008/03/06/stories/2008030650030200.htm

The year has been wonderful for cricketers. Even if it has not been raining runs and wickets for some of them, they have been drenched in crores of rupees by the Indian Premier League which has shown the world how to sell a product for a huge premium and created enormous hype about a revolutionary concept (for cricket certainly …) and got franchisees to pay enormous sums of money.
Actually, the word ‘enormous’ seems woefully inadequate, and to borrow an expression from my all time favourite author, the “imagination boggles.” The BCCI has earned Rs 4,124 crore from media rights, Rs 2,909 crore from team sales and some smoke money of Rs 200 crore from DLF, the title sponsor, while the earnings from player sales have not been disclosed.
As for the players, Mysore Sandal soap might consider M. S. Dhoni a slippery customer because he is alleged to have reneged on his contract, but the Chennai franchisee India Cements paid Rs 6.03 crore for him to lead its side. The Hyderabad franchisee Deccan Chronicle bought the explosive Andrew Symonds for Rs 5.43 crore and floored him and hopefully he will be better behaved in future.
Let me mention an astonishing fact just to give you an indication of how outlandish these prices are. Ishant Sharma, the latest Indian new ball bowling sensation, will earn Rs 1 lakh for every ball that he bowls in the Indian Premier League while millions of poor people like you and me will cheer him on even as we count our paises. All this hype and hoopla reminds me of two things: Clearly, the twenty-twenty format is a lottery which the cricketers and the BCCI have won.
The second is that all this hype and hoopla reminds me of the Indian stock market where any idiot could make money, or so idiots like me were led to believe as IPOs flooded the market at fancy P/Es and investors just had to get allotments for them to make a killing.
Reliance Power’s issue, which was oversubscribed 73 times, had the company laughing all the way to the bank as the company raised Rs 11,700 crore.
Sadly, the investors had nothing to smile about as the stock opened below the issue price and did not recover till Anil Ambani offered a bonus. Several other proposed offerings like Wockhardt and Emaar MGF quietly withdrew their offers.
My question is simple: will the much-hyped, much-talked-about, brilliantly-marketed IPL be just another IPO that promises much, is wonderfully packaged and something that will hurt the people who have bought into the concept? And more significantly does it offer any exit options to the investors who get hurt in the bargain?

Core competence out of the window
There is a point of view that I agree with about the theory of core competence and “sticking to your knitting.”
That view is based on the premise that these theories have relevance for Western economies which are stagnant or have low growth rates and companies have to think several times over before undertaking investments in unrelated fields.
In India, it is different as we have a booming economy and companies have cash from unsuspecting investors like you and me who cheerfully subscribe to IPOs without bothering to read the prospectus and so are able to take decisions like the franchisees have taken without worrying too much about the consequences or the returns.
But many of the franchisees would be hard-pressed to justify this investment as they have had no prior association or long-term commitment to cricket. GMR is from infrastructure, Deccan Chronicle is a media house, India Cements manufactures and sells cement, while Preity Zinta and Shah Rukh Khan fuel dreams.
Of course, Reliance can get into anything and make a success of it, though they seem to have started out badly with a poorly composed team for Mumbai.
Significantly, several of these franchisees recently launched Initial Public Offerings and collected enormous sums of money, including DLF, the title sponsor. They seem to be unfazed by the fact that it may take a decade to recoup the investment (if at all) and are making some gloriously vague statements about “image” and “corporate social responsibility” being the driving forces behind this decision.
I would have loved to be a part of these discussions and this reminds me of the decision one of my clients took several years ago to sign on Amitabh Bachchan as a brand ambassador.
Those were the pre-KBC (Kaun Banega Crorepati) days and the Big B was actually on the way to being a “has been” while my client’s brand was right up there. He signed him up for a fantastic sum of money so that he could spend time with the actor who had been his idol and it was a great ego boost for him that he was actually on first name terms with the great actor and must have caused enough ripples in the cocktail circuits in those days!
Now many of our great cricketers have been signed on by franchisees for enormous sums of money that, to my mind, at least, is disproportionate to the returns, hopefully not for similarly trivial reasons like being able to rub shoulders with these celebrities whom one might not have met otherwise.

Hyderabad? Chennai or Tasmania?
One of the reasons why the format may fail is the fact that most cricket fans are rabidly nationalistic and chauvinistic.
Recently, one of the Indian fans had a placard at Sydney which read “Symonds, Hyderabad welcomes you” and our TV commentators, who are as rabidly nationalistic as you can hope to meet, said that here was evidence that Indians are a sporting race.
I nearly choked. I am sure they do not witness cricket matches from the stands here. There is a death-like silence when an Indian wicket falls and huge cheering for every edge the local batsman comes up with. I can’t imagine Ponting being supported in Mumbai and Symonds being cheered at Chandigarh. Involvement of the fan with the teams playing is crucial to success and that is not merely sporting the T-shirt of the local team and that will come with time, if at all. How the teams build links with the local community will be crucial. If you look at the English county system, people like Shane Warne have a tremendous following in Hampshire as he is loyal to the team, lives there during the season has captained the team and nurtured young talent.
Will that happen here? I am not sure as this seems like a quick and ready passport to instant wealth or financial security for a lot of retired or retiring Australians who must have done some wonderful things in their previous janams as their karma is kicking in cash in droves.

BCCI can sell and even threaten but ...
While the BCCI may have pulled off a tremendous marketing coup and made the world sit up and take notice, it is perhaps relevant to recollect the past and the BCCI’s track record. It is the same organisation that had Jagmohan Dalmia and now Sharad Pawar.
One is reminded of the handling of the leaked e-mail and the Ganguly-Chappell spat. It has never bothered about the end consumer or cricket.
You just have to watch a one-day game in India to understand what acute customer discomfort is. It sells the TV rights for crores of rupees to broadcasters who consistently eat into viewing time with commercials that are casually aired in the first ball and during the last ball. Where will the BCCI find the organising capability to handle this mammoth event?
The sale has been made but what about after-sales? Do they have the capability? I am not sure. Will people watch?
Remember the timing clashes with all the soaps. Will housewives let their husbands watch the cricket while their favourite soap is on air? Remember many households in India are still single-TV households.
The pricing of TV spots seems fancy at this point in time. The Sony formula of sports and entertainment that was widely touted as breakthrough had limited appeal in my view. One believes that you may get new viewers but diehard viewers like me may not show the same enthusiasm.BCCI can learn from Anil Ambani
Let me go back to the IPO example that I started with of Reliance Power. The issue, though tremendously oversubscribed, started really disappointingly at the bourses when it was listed initially. The overall depression surrounding the US recession and a combination of factors ensured that the market crashed and the IPO was hit. Clearly, Anil Ambani was shocked and all the euphoria surrounding the tremendous subscriptions evaporated at the poor opening.
Mind you, this was the market and not really a function of the issue. Everyone knew that the issue was overpriced, but they went ahead and bought the issue. They did get hurt and Anil Ambani stepped in and offered a bonus as he was concerned about the real owners of the company – the investor.
The real owners of Indian cricket are people like you and me who love the game. People who watch the game on TV for hours on end support the team and even travel abroad to support it. I only hope the BCCI will show the same concern for us while running the IPL and itself in future. That will be Indian cricket’s greatest gain — not the enormous revenue it has got from IPL.

Ramanujam Sridhar is CEO, brand-comm and the author of “One land, one billion minds”.

Outsmarted by Jim Champy

http://www.thehindubusinessline.com/manager/2008/03/03/stories/2008030350271000.htm

Is the US in recession and what are the portents for companies. Read on to find out more from the management guru.

It is not often that one gets an opportunity to interview a management legend whose books and theories have made a profound difference to companies, businesses and professionals the world over. I am talking about James ‘Jim’ Champy, the Chairman of Perot Systems’ consulting practice and the author of Reengineering the Corporation: A manifesto for Business Revolution which has sold more than 3 million copies. Champy, who was in India recently, spoke to me on a variety of subjects including his latest book Outsmart! to be published in April 2008.

It was an interesting and insightful experience to spend an hour with someone who has so much to offer and who did it with so little effort and such readiness. He had a point of view that he put forth lucidly and strongly. He was extremely bullish about India, its prospects and its people. Most significantly, individuals and organisations have benefited from his writings and teachings and I am sure there will be a lot of wisdom in his forthcoming book. Excerpts from the interview:

On the recession in the US economy and the strategy for companies

Yes there is a recession around the corner, perhaps caused by some imprudent actions by some bankers, but the fundamentals of business are strong. It is perhaps here that the relevance of a book like Outsmart! comes out loud and clear. Companies with good people and good ideas can actually take advantage of the recession to take customers away from their competition.

On globalisation and its implications
Today, the competition is perhaps a lot more intense than it has ever been in the past and we live in a truly global economy. When Perot Systems was founded, there were no companies like Infosys, Wipro and TCS to compete with it. The fact that these are performing well today is testimony to the success of a global economy. It is either a problem or an opportunity depending on how you view it. While politicians in the US are making it out to be a problem, it is smart companies who are capitalising on it.

On the readiness of Indian companies to compete in this marketplace
Indian companies have great ambition and a willingness to take risks. There are a number of young entrepreneurs who have started small and wish to go places. Let’s not forget that the human resources potential in India is enormous and there are quite a few investors with deep pockets who are waiting in the wings to invest in this country.

The role of the leader in troubled and competitive times like these

My advice to leaders is to keep your ambition high. Troubled times may actually provide opportunities to acquire some of your competitors, and remember that there are a lot of people waiting in the wings with cash. But leaders need to be transparent in troubled times like these and be more open in terms of communication as there will be a lot of uncertainty in the minds of young people, particularly those who have probably never faced a downturn. There is another related issue in technology companies, particularly in India, where companies are growing at a healthy rate still. The problem is that these companies and their leaders are not paying enough attention to their human resources and have not defined the career growth plans of the young people who work for them.

On the importance of “employer branding”
I think it is important to remember that a brand alone will not engage people. The great companies engage customers and talents. The great companies are not concerned so much about their brands as much as they are with a strong idea that is the core of their strategy that people can relate to. Engage your employees and give them an opportunity to do “virtuous work” and ensure their career growth. I really envy the companies that do not have to sell to consumers or to talent. Take Apple for instance. They do not have to sell the iPod, people want it. Similarly you need not sell your employer brand if people are drawn to it.

On innovation and how certain companies are better at it
Traditionally, smaller companies are geared to take more risks and tend to be more innovative. The business model and size of the larger companies actually make it a lot more difficult for them to take risks or even to be more innovative, particularly in comparison with smaller companies. Culture becomes very important in companies that seek to be innovative. Companies like these seem to draw people who are excited about ideas and there are shared characteristics that keep fuelling the spirit of innovation.

And finally, his advice to young people who are entering the work force
Work for a real company that makes something. Do not join a bank or a consulting company. Learn what it is to make something before you start to consult; you may even get discouraged by it, but you will learn in the bargain. Try to find a job where you meet customers, try not to spend your entire life in a cubicle and most importantly, learn from your customers.

(The writer is CEO of brand-comm and the author of ‘One Land, One Billion Minds’.)

Software firms must shape up or ship out

http://www.deccanherald.com/Content/Mar32008/eb2008030255222.asp

Indian companies are moving up slowly. The fact is that customers actually want you to move up the value chain and a few companies like Infosys have already made the transition. Most Indian software companies are still largely providing high quality but low end work.

Reeling under the burden of the US economy, which is seemingly headed for recession, the hassled country’s tech firms are preparing for tougher times. Dr Michael Cusumano, the Sloan Management Review Distinguished Professor at the MIT’s Sloan School of Management, throws light on the effect of the slowdown on Indian software industry and how companies must gear up for the future. Dr Cusumano, a consultant and author of several books. Ramanujam Sridhar on behalf of Deccan Herald caught up with Dr Cusumano, who was at SDM_IMD, a management institute at Mysore recently to deliver a lecture on leadership. Here is an excerpt from the interview:

Deccan Herald: Can you tell us about the impact of US recession on the Indian software industry?

Michael Cusumano: Yes, there is a strong likelihood of a recession but it is largely consumer oriented and will have a limited impact on the software industry that will probably be short term in nature. But the long term threats to the software industry are more serious and they are arising from the rising wages and the shortage of skilled manpower. A significant threat too is the fact that a variety of countries and regions like the Caribbean, Eastern Europe, China and Latin America are realising the value of outsourcing as a business opportunity and staking strong claims.

DH: Do you see a change in the business dynamics of software business?

MC: The divisions between product and service are blurring. Earlier the software product companies like Oracle and SAP were selling the products and Indian services companies had taken up the implementation, maintenance and customisation of these products. With the wage rise that has recently hit the industry, it must be ahead of the curve and pay more attention to services R&D if it wishes to retain its position of eminence. Smart companies like Infosys and IBM have recognised this and are gearing themselves for the future. However, companies cannot afford to forget the fact that products are the main engines that drive the demand for services. There is a need to invest in R&D spending.

DH: Are Indian companies at the low end or the high end of the value chain?

MC: Indian companies are moving up slowly. The fact is that customers actually want you to move up the value chain and a few companies like Infosys have already made the transition. Most Indian software companies are still largely providing high quality but low end work. My advice to them is simple “Shape up or ship out!” There is a need for companies to get into the consultant mindset first. There is a constraint here though as Indian software companies have an overwhelming majority of their people as engineers. They would be well advised to look at management graduates in larger numbers to get a better business perspective of the software business and client needs.

DH: What is the way forward for Indian software business?

MC: Traditionally, software has meant different things to different nations, simply because they have a different cultural orientation. Let me explain. In Europe software is seen as a “science” dictated by formal methods and object-oriented design. In Japan software is seen as “production” given the pre-occupation with zero defects. In India software is seen as a “service” and there has been the rapid emergence and evolution of firms like Infosys, TCS, Wipro and Satyam to name a few. In the US software is seen as a “business” with global products like Windows, Microsoft office, navigator and global services being provided by companies like IBM, Accenture, EDS etc. The way forward for the software business in India is the realisation that future leaders will lead in basic research. The software industry in India must realise that the services business is presently labour-intensive and India will be hard pressed to keep up the growth rates as the rising cost of wages is already a pressure point.

The writer is the CEO of brand-comm and author of ‘One land,one billion minds’

Ten thoughts for 2008

Today is the 10th of January, it is still the beginning of the year and coincidentally I wondered if we could think of ten things that the advertising industry and people in communication can do to make the year better for themselves, the respective industries they belong to and their clients. Here too I rely on the wisdom of my peers who have given me their ideas and suggestions and all I am doing is packaging it, hopefully in a manner that makes sense to you, dear reader. In a sense you could view this as a sequel to my year end column on the year that was that was published in this supplement a fortnight ago which read “Rewind. Reflect. Rejuvenate”.

1. Lead don’t follow
The advertising industry faithfully portrays society in all its changing hues and looking at today’s advertising one can see that the agency’s insights are drawn from its understanding and observation of the changing Indian consumer and full credit to them for that. And yet rarely, if ever, does the advertising industry portray the future or lead the way. The entertainment industry, whatever its failings, has shown the way and led consumer aspiration. People seem to be looking to entertainment for more than mere entertainment. So my first question to the advertising industry is this: “Why can’t we be leaders instead of followers? Why can’t we show the way for consumers instead of following them?” Why not create trends instead of merely following them?”

2. Follow consumers not clients
Agencies historically have been brilliant in staying with their clients and following them geographically and aspirationally. And yet as a prominent client told me, agencies have a larger role to play that they are currently playing now. They seem to be preoccupied with their clients which is acceptable but that still may be woefully inadequate in today’s world. And that is in understanding end consumers, their aspirations and expectations. Where is the time or the bandwidth for the agency to do it today? And where is the guarantee that they are going to be compensated for this?

3. Stop living in the past, get to the future
The entire generation of current creative greats in the Indian context at least has been reared on the picture tube and the thirty second commercial. Their very creative reputations have been built around this medium observing today’s youth, particularly metropolitan youth and young adults who have taken to technology so easily leads me to place great emphasis on the digital medium. Prospective buyers of cars for instance look at the net as their first source of information and at the risk of repeating myself I have to say that the agency may be living in the past if it has not harnessed the digital medium and learned to create for this medium. Have agencies crossed the digital divide or are they still wedded to the picture tube?

4. Don’t go overboard on celebrities
The agency and client still seem to be in love with celebrities who seem to come in all sizes, shapes and hues. More often than not the indiscriminate use of celebrities seems to smack of poor strategy and one wonders whether both client and agency seem to rely on the celebrity when all else fails or when they are completely bereft of ideas. One hopes that the agency will be just a little more selective in 2008 if it has to use celebrities. There is no harm in hoping is there?

5. Understand retail and create for it
The advertising for retail still seems to be pretty sad and here I speak of what I am seeing as a consumer. They are all about some “Sale” or the other. Let me go back in time to catalogue advertising. Some of us may remember the catalogues that Sears and Roebuck used to bring out with such great effect and success. It was clearly communication that worked as the consumer was ordering the merchandise based on the catalogues that he got by mail. This called for communication that is effective not glitzy. I am not sure if today’s advertising agency is geared for effective creation of communication that is produced quickly within a limited budget. They must rely less and less on building image, eschew creativity for its own sake and focus on delivering footfalls and sales at the lowest cost. Is the agency ready?

6. Be a consultant, not a mere order taker.
For as long as I can remember agencies have clamoured for respectability and have asked to be treated as anything other than order takers that the rest of the world views them as and yet if one has to be brutally honest about it, agencies have done precious little to correct that impression. They need the client’s business and are afraid of upsetting the apple cart of an already shaky relationship and are eager to agree with what the client says however quixotic it may be. Very often brands don’t get what they need but usually end up getting what the client wants and the agency continues to do this even while chafing at the bit about not being treated as a consultant. So while the agency might want to be viewed as a consultant, it needs to do some honest soul-searching as well and figure out whether it is equal to the task and understand what is keeping it from being a consultant.

7. Find the people
Yet it is obvious why clients do not give us the respect we deserve, the fees that are so rightly due to us. It is simply because we do not have the people to deliver value to clients. And why is that? It is obviously because we cannot pay them what they are worth or at least what other industries are paying. So if we get the poorer crop it is equally likely that this set of people cannot deliver the value that clients want and the quality that makes us justify the tag of consultants that we so desperately want.

8. Train the people
Advertising agencies are going to inferior business schools to pick up their management trainees and compounding the problem by not training these people lest they leave. People will leave, other industries have mind boggling attrition rates, but if you train chances are that you may luck out with a couple of people at least from a batch that justifies the investment .And maybe there is an opportunity for the smaller agencies to actually train people and market them a year later! After all crazy times need crazy solutions!

9. Educate your clients
Clients, particularly who use services like public relations are clueless about the discipline or how to use their agency. For the long term future of the industry it is critical that clients be educated on what this entire business of public relations can and cannot do. So desperate are we to get the business that we start out as order takers who will ensure column centimeters of coverage and thus begins an unhappy relationship.

10. Integrate. Integrate. Integrate.
All the various communication vehicles are being used by clients and agencies, but sadly they seem to be working in a manner that is anything but integrated. I had the mortification of being asked by the communication head of a large multi national as to why I needed to know their advertising position to do public relations for him? By the time I explained what integration was to him, I had lost the few hairs that I had at the beginning of the meeting!

A new beginning
The beginning of the year is a great time not only for resolutions but also a time to think about our own industry, our professions, our clients and figure out a way forward. None of the ideas that I have suggested are completely new or earth shattering, nor have they suddenly surfaced this week. The business has been in existence for ages now, the problems too have persisted and perhaps now is the time to implement these ideas. Remember that ideas are dime a dozen and are of no use if not implemented. Let 2008 be the year of implementation of ideas that will make the industry get noticed and give it the place that it rightfully deserves under the sun! Here is hoping that 2008 for us will be a year like no other!

[Ramanujam Sridhar is CEO brand-comm and the author of “One land, one billion minds”].

Rewind. Reflect. Rejuvenate.

http://www.thehindubusinessline.com/catalyst/2007/12/27/stories/2007122750030200.htm

Consumed as I am by two passions - cricket and advertising, I was trying to see if there is any parallel between what happened in cricket around the world in 2007 with what happened in advertising, marketing and business in India at the same time. F irst, let me talk about cricket. For Indian cricket, 2007 was probably a year like no other. The disaster of the cricket World Cup in the Caribbean was reduced in impact by a test series win in England after a small matter of 21 years.
Of course, neither the captain nor the team got the recognition they deserved and the captain resigned in disgust as this must have been the last straw on an already tired and frustrated camel’s back. It is no fun being captain of India as Sachin Ramesh Tendulkar will testify.
This was followed by an extraordinary triumph in South Africa where we won the T20 World Cup under a new captain, Dhoni who, incidentally, is a strong link between my two interests. The whole of India went mad after this. Then followed a one-day series loss to Australia and a one-day series and Test triumph over Pakistan, again after two decades. And now the all important tour of Australia has just begun. What a year of highs and lows! Many of the young Indians saw a World Cup triumph by India for the first time in their young lives.
The world of advertising, brands and communication that I am equally passionate about did not have as dramatic a year. Here are a series of reflections on the year gone by and predictions for the immediate future. After all, 2007 will soon become 2008. And if now is not the time to reflect or introspect, I wonder when is.

India shining
‘India Shining’ may have bombed at the last elections but it is not elections or the advertising for it that we are talking about now. The economy is booming, companies are doing brilliantly, the Sensex is soaring and confidence is at an all time high for India and Indians aided and abetted with deals like the Corus deal. In fact, it is bordering on arrogance, a bit like the way of the BCCI in its relationship (?) with ICC with which the BCCI frequently throws its weight around thanks to the sponsorship muscle it enjoys. A booming India and a 20,000 Sensex means good things for the Indian advertising industry and here is the first prediction.
Year 2008 will be an even better year for the industry and there will be an increase in advertising for products and services as sections of our population think the world is their oyster and rightly so. Where will this boom come from?
While the booming Sensex will mean that there will be a slew of IPOs, and agencies specialising in this arena of activity will rake in the moolah, an opportunity will present itself for public relations agencies as well. This in a sense will be a replay of the late Eighties and early Nineties. Yet many of the older, well-established agencies could be threatened by a younger breed of agencies as people who make decisions will change and younger merchant bankers come into the picture and maybe the stranglehold of the old stalwarts over the new issues advertising market will be under threat.

Retail hot and happening
I need to reiterate that the retail revolution will continue, burgeon and eventually sweep this country. Retailers who are currently in ‘sale’ mode will also realise that factors such as service delivery, branding and differentiation will have to prevail as price advantages will reduce, if not disappear. Yet, the agencies face a bigger threat. The rise of retail means the agency can no longer get away with glossy image-building ads that are cute to watch and do nothing for footfalls. Results will be the key.
“Don’t tell me what a great ad it is, just drive people to my store” could well be the mantra of the marketer who is already struggling with rising real estate costs and increasing competition. Earlier, agencies used to build image with TV and drive traffic through newspapers. What will the new formula be? If retail is the next big 20-20 of business then both marketers and agencies would not have the luxury of time to experiment. The time to deliver is now. Is the agency ready? Who knows? And on the subject of 20-20 cricket, which was a huge money spinner, agencies need to realise that it is here to stay. They need to figure out whether they need shorter, edgier and zanier work for the audience and the mood that is different, rather than the same commercial for all seasons and all programmes.

Yo, baby! We are young and talking!
The youth theme has been done to death but we cannot wish away the fact that 59 per cent of the Indian population is below the age of 24 and that we have an amazing mobile market. Indian youth has taken to mobile phones as a duck to water. With increasing connectivity and accelerating use of GPRS, it provides a great opportunity for marketers to look at this medium far more seriously.
My children are 23 and 20 and represent India’s urban, affluent youth. They are probably more attached to their mobiles than they are to their parents. While it is a disappointment to me, it is perhaps a great opportunity for marketers to capitalise on this, engage and build relationships with youth using the mobile. Do we really understand this medium and its potency? And let’s not forget that we are one of the fastest growing mobile markets in the world. Speaking of youth and the new medium let me go on to the next big opportunity, and that is digital.

The great technology divide
India understands technology and has used it to become a budding superpower. Yet, we need to remember that online is the medium of the future and we have not really cracked it, technology notwithstanding. We have talked about this and will continue to talk about it but perhaps its time has come.
Let me give you a simple analogy. In the Eighties, Print was king. People wrote lyrical copy and won awards. Body copy was crafted and visuals made your mouth water. Then TV became the medium to watch out for, work on and build reputations with. Those who adapted to the medium and understood its differences got a headstart over their competition.
And what about advertising professionals? The ones who understood the new medium did well while those who refused to or ignored it just got left behind. We are at a similar juncture now.
Online is the medium that will change the face of marketing. Does the agency understand this medium? Is it only using this as “spin” to media and clients, or can it harness it? This is a big ask and creative people too must cross this chasm. My request to creative people is simple. Embrace this medium. Train to create in it. Understand its nuances and pitfalls and you will reap the benefits but a quick assessment of where agencies are, or what little they did in 2007 in this medium, makes one slightly concerned.

A few concluding thoughts
What were the great ads of 2007? What were the ads that made you stand up and cheer or wish you had done them? I could not think of too many or maybe they are not playing on the sports channels. In any case Airtel, Reliance and Idea produced interesting ads. Some of the financial advertising was insightful while colas seem to have lost their fizz. But media fragmentation is a way of life and will continue to be so.
The past two years, and even 2008, one suspects, will be all about celebrities. Leading the pack is our small-town hero Dhoni.
Hype rules for a short while and then reality takes over, whether it’s Saawariya or ICL. Here are two of the biggest flops of 2007 and whichever year that we are talking about, the basics will not change. Media weights or slick advertising can never support an inferior product. And expectations must be delivered.
The fact that the worldwide advertising hub for Lenovo will be Bangalore is an interesting and heartening development for advertising. This is not only about costs as the cynics might wish us to believe but an appreciation of our creative and strategic abilities.
Three of the larger agencies have creative people heading the agency, a phenomenon which was earlier reserved for the creative shops. One of the largest payouts in recent time happened at Lintas, bringing with it its own share of controversy about consultants and perhaps might have even got the Finance Minister’s attention, though one sincerely hopes not.
Whichever the year one is reviewing it seems impossible to keep out the paucity of people and the real decline in advertising’s importance in the overall scheme of things, and most certainly in the job market. Agencies are sceptical of training youth for fear of losing them. Yes, people will leave but plan for it, and if you do strike it rich with a few, you are still ahead.
So where do we go from here? While a year is just 12 months there is a depressing sameness to the advertising industry. Clients refuse to pay and then complain about poor quality. Talent is an issue and we seem to do precious little whether it is 12 months or 12 years. Retail is under metamorphosis, technology is reinventing itself every day, and the consumer is transforming herself while advertising continues to be in preservation mode.
Here, my years are showing and I am ending up being pessimistic. It is a great time to be in business. So let me end by wishing every one of you in advertising, communications and marketing and the whole world a wonderful 2008!

(Ramanujam Sridhar is CEO, brand-comm, and the author of One Land, One Billion Minds.)

The trouble with ethics

I was recently asked to speak at a seminar on ethics in marketing and communication by a leading business school and that got me thinking. Strange though it may seem, I do it on occasion, thinking I mean! But my first reaction was one of almost total incredulity — “Ethics in marketing communications … these guys must be joking!” Advertising, which is perhaps the most visible form of communication, has hardly ever been known for its ethical practices and this is not a new problem.

Historically advertising professionals have only been marginally ahead of used car salesmen when it comes to reputation, so there is a problem here. While this has been pretty well established in the West, in India we do not seem to be so much in the public eye as guys with shady reputations. But what actually constitutes ethical practices? What actually happens in India? Is there a better way? What can and must consumers do? Let me try to address some of these issues in this piece.

Multiple hats, double standards

All of us wear multiple hats and an important one is that of a consumer. All of us consume goods and services. When we wear this hat of a consumer we are discerning, demanding even! If the valet in the five-star hotel does not come rushing to open our car door we quickly categorise the service as poor. We expect the bank clerk in State Bank of Mysore to have the same poise, elegance and panache of the Kingfisher Airlines stewardess!

Yet, when we don the hat of the service provider in our own professions, we go into our shells and forget our own behaviour and expectations as customers. So clearly we have a problem and a lot of marketing suffers from this problem. I thought that it is important to table this fact before we get into the thorny issue of ethics.

What exactly is acceptable quality?
In India, many brands have been successful because they have delivered acceptable quality at affordable prices. Mind you, not over-engineered quality but acceptable quality, and herein lies the rub. I would suspect that some of these hugely successful products, like the Bajaj Scooter, left a lot to be desired on the quality front. I remember also that Bajaj had iconic advertising by way of the ‘Hamara Bajaj’ campaign. Wherever I went clients in the mid-Nineties would ask me “Why don’t you do a Hamara Bajaj for me?” “Hello, since when did you start manufacturing scooters?” is what I thought, but being a true blue advertising client service executive {read spineless} I smiled weakly and mumbled something.

The Bajaj scooter was something that people waited for seven years to get and sold it seven years later at the same price that they had bought it for. Bajaj got away for many years with passable quality (at best) and the brand lost its opportunity to be the Volkswagen (a true icon) of India simply because it thought it could get away with a product that just about made the quality cut. I really think the way forward for consumers to get the best quality is increased competition.

Take another vehicle of our time, the Ambassador car. It was a functional car and had its admirers as well. But as someone said, though India might be religiously inclined, the amount of religious fervour that this car raised had to be believed. Let me clarify. The first statement that anyone who got into the Ambassador car made was “Oh God!”, so comfortable was the ride!

Would anyone buy this car today when one has a choice of 721 automobile options in the country? I wonder! The choice will ensure that shoddy quality is a thing of the past. To repeat, the choice that consumers have today in a liberalised economy is also ensuring that they are getting better quality.

“Solpa adjust maadi!”
This is something that people in Bangalore are very familiar with. Translated it simply means “kindly adjust”. Have you seen the commercial for VIP underwear where people get pushed and put up with it? Sometimes as consumers we put up with a lot of nonsense and manufacturers take advantage of this. Manufacturers, if given a chance, will stretch ethics to the limit.

I was talking to a promoter of a large mall in Bangalore where tremendous footfalls were expected. What about the parking? Well, there was provision only for 200 cars, which to me at least seemed woefully inadequate.

To my protest, the client said, “Arre Yaar Shiridhar, people will find a way, why are you getting hassled? This is India.” Yes, I am hassled because I am also a consumer but people are able to get away because they know that I will not push them.

So if we want things to get better than we should not adjust when it comes to comforts or requirements. We should not be patient or stoical as Indians are supposed to be but vocal and demanding when it comes to our rights as consumers. That will push manufacturers and service providers on the ethical path.

Promise them anything
A lot of advertising today is creative, clever and clutter-breaking. Let me take one category that I am familiar with - mobile services. If my monthly bills are any indication I am certainly a heavy user. The advertising in the category has been clutter-breaking and award-winning.

I am sure all of us like the Hutch advertising where the dog keeps following the little boy everywhere. Wonderful advertising! But is the coverage really anywhere as good as the advertising makes it out to be? Well, whenever I do visit Mumbai I seem to be a little more on my toes, thanks to the coverage. The moment the phone rings I have to run out of office so that I can hear the caller!

The Airtel commercial with the grandson and the granddad playing chess, while one of them is on the train and the other is at home in his village, is another creative ad which in no way represents the truth of the coverage. Surely this is not the same service provider that I am using day in and day out to my great frustration, with call drops being as frequent as Australian test victories!

Advertising, in India at least, seems to be independent of the product and service quality. So we have great ads extolling the quality even if the product has indifferent quality. Obviously one of these two parties has a convenient view of ethics and the person who faces the consequences is the consumer and that is you and me, my friend.

Ethics and the media
What about the media? The media has a major role to play in a developing economy like ours. Yet, I remember when all the confusion with NBFCs was happening the crisis was actually worsened because of the media. Let me explain.

Do you remember all those companies that were offering fancy rates of interest including those that sold you teak trees? Doordarshan, whatever its failings as an entertainment medium, had one virtue: It did not run the ads of these companies. But the private television channels had no such compunctions and soon consumers were bombarded with a host of creative ads that promised the customers the moon. The results, sadly, were there for all of us to see and many retired people saw their lifetime’s savings being wiped out by these dubious companies.

Neither the advertising agency nor the channel bothered to check if these claims were true. And quite rightly, some of the agencies lost their money even as consumers lost their shirts.

Today we have a larger problem confronting us as some media will write anything about your company as long as you pay for it. Sad but true? Whatever happened to editorial integrity and ethics? Thankfully there are exceptions like the newspaper you are currently reading that value their integrity and may their tribe increase!

However, one must, even at the risk of sounding like a prophet of doom, mention that this is a serious problem and is getting worse. I really feel sorry for consumers of these media who have no way of knowing that all that they are reading in the newspaper is not necessarily true. It does not even look like advertising for them to be on their guard. Under the garb of editorial it is paid for advertising! Imagine the hazards. You think a restaurant that has actually paid for the write-up is top of the line; a company is worth investing in. As P.G. Wodehouse wrote “imagination boggles”. Yes, Sir, it does!

So what must we do?
I believe that self-help is an amazing philosophy, more so at a time and age when most people seem to have a convenient view of ethics. In India, most people in power, whether in government or corporations believe that they can get away with anything and sadly enough they usually do! So we must be on our guard as consumers.

Remember caveat emptor? We do see service providers stretching the limits of ethics and shortchanging us. What do we do? Some of us protest quietly. We take it up with the offender and may even get it resolved. Rarely ever do we escalate it. We do not talk about it, or if we do, we only do with our spouses who in any case are not listening to us. Yet many of us are educated, powerful individuals whose words carry some if not enormous weight. Why don’t we use the power that we have?

There is a breed of people who passionately write Letters to the Editor. While we may smile about this, they actually do a valuable service. They usually write about public utilities and services. But today we have more choices available to us.

The Net is a powerful medium. Today irate customers can create a lot of attention for their problems to a host of strangers even thanks to this wonderful medium.

Let’s take our responsibilities seriously. Let us stop thinking only about ourselves and our immediate family for a change. Let us remember that we can make a difference to everyone’s lives if we just take our responsibilities as citizens seriously. That will ensure that our rights as consumers continue even if the people around us are not ethical.

(Ramanujam Sridhar is CEO, brand-comm, and the author of One Land, One Billion Minds.)

Rest and recuperation for Rahul or is it RIP?

“If you rest you will rust” used to be the words of my Geography teacher in school. Sadly I did not listen to my teachers which explains my current state, but I was reminded of these words when I read about Rahul Dravid’s omission from the first two one dayers against Pakistan. Suddenly our selection committee has become a lot more professional or a lot more vindictive, take your pick. Yes, Rahul Dravid has been struggling both mentally and physically on the field. But the time is to support him now for all the wonderful things that he has done on the field for this country. Batting at every conceivable position, keeping wickets, putting up with a lot of nonsense from some of his colleagues, bearing the brunt of Saurav’s moodiness as captain when he was vice-captain. You name it, Rahul has done everything possible for a largely thankless country. He has batted more consistently than anyone else in India for years. He has put up with the aggression of McGrath, the wiles of Warne and the bounce of Flintoff with equal aplomb. It is the spitefulness of the board and the machinations of the selectors that he seems to have no answers for. The enemy, as always in our wonderful country lies within!

A bunch of jokers
Terry Jenner who probably achieved greater recognition as Shane Warne’s coach than as a player once called the selectors a “Bunch of jokers”. Looks like the ills of this breed are not restricted to our shores but this particular one is a shocker, and Kiran More I am sure who has his own agenda calls this decision to drop Dravid as a big joke. i am sure the former Indian captain would not have found this particular decision to drop him funny and yet one worries for the intense, committed individual that he is. One just hopes that he does not decide to hang up his cricketing boots in a hurry as he is just now facing the consequences of his decision to quit the captaincy.

Whither consistency?
Dileep Vengsarkar continues to shoot his mouth off about fielding ability and rotation policy and opportunity for youngsters depending on which television channel he is speaking to. Rahul Dravid is one of the best slip fielders we have ever had and has held crucial catches even in one day matches. It is only after he became captain that he moved to the outfield. Speaking of youngsters what about Badrinath and how come Sehwag returns to the team based on just one Champion’s trophy innings? If performance against Pakistan gives him the nod ahead of youngsters, then what is wrong with Dravid’s performance against the same team? Will the same consistency be followed with Sachin, Saurav and even Yuvaraj who more often than not flatters only to deceive should they fail? I am not sure. But what I am sure about is that the people who live in the Southern part of India are not violent unlike their counterparts from say the East of India .No effigies will be burnt, no processions will be taken out. After all we smiled even at Karunanidhi’s comments about Lord Rama! But Rahul Dravid needs support from all of us who love the game and for which game he has done so much in the recent past. He has won more matches for us than any other Indian batsman. He has just been unable to manage the administration. I somehow feel that this is part of a larger agenda to get him completely out of cricket. How on earth is he supposed to get his form back? Will it be the Ranji Trophy for God’s sake where no Indian international player ever plays!

Don’t give up
I think there is a lesson, albeit a sorry one, for Rahul Dravid and some others as well. It is suicidal to give up positions of authority in whichever part of the world you live in. Whether you are captain of the team, chief executive officer or even The Chairman of Selectors just do not throw in the towel too easily. There are people waiting in the wings with knives out. Whatever might have been Rahul Dravid’s reasons for quitting, and I too had a point of view on this which I spoke about in this very blog, he needs to learn from that. He lives in an unfair world and he is surrounded by people who all seem to have personal agendas which have no relation to the game’s well being. Rahul Dravid don’t get mad, just get even and for God’s sake hang in there.

(Ramanujam Sridhar is CEO, brand-comm, and the author of One Land, One Billion Minds.)

Looking back, looking forward

The Australians have gone back and it is time for us to take a break and actually do some thinking before the next frenetic cricket activity starts with our friendly cricketing neighbour Pakistan. Normally when the Australian cricket team leaves the shores of a nation the cricketing authorities and home supporters heave a sigh of relief as they leave the home team devastated. I remember this happened in South Africa and if my failing memory serves me right it was Graham Pollock who said that he was glad that the Australians were going back so much had the home team been defeated and deflated. This tour of India has not been so bad for the home team, for even if we lost the one day series 2-4 we won the twenty 20 game at Mumbai quite comfortably. The one day champions won their version and the twenty 20 version was won by the current world champions! What a fantastic feeling that is! Having said that one needs to have a proper sense of perspective about the tour and also think about the way ahead.

Favourable conditions and yet…
Most of the games were played in the recent tour in conditions that were probably neutralizing the Australian advantage of pace, nor did the wickets have too much bounce, though it did aid spin as at the Wankhede and yet we lost quite worryingly and we won by narrow margins at Wankhede and Chandigarh. Probably conditions might be a lot more challenging at Brisbane and at Melbourne and Hobart if not in Sydney. Even Sri Lanka, the other contestant in the Commonwealth Bank series will give us a run for our money. This impression was heightened when I saw us struggle at the Wankhede. Just throw in a Shaun Tait with Brett Lee and Mitchell Johnson and I can imagine the tension that some of us are going to face at least watching, forget about our batsmen coping. I think the major problem has been and will be with viewers like me who fear the worst and sadly see their worst fears come true! So here is my first suggestion. However sorry Rahul Dravid might have looked this time around, he should be penciled into the one day team as must be VVS Laxman who the Australians respect and certainly Murali Kartik! I know that with this reinforcement of the 20-20 win the clamour to get rid of the seniors will soon reach a crescendo. But lets have a sense of perspective. Robin Uthappa has a lot of flair and ability but there are not too many others waiting in the wings for us to dispense with the biggies in a hurry. Let us try to be graceful [though that seems to be contrary to our current culture] and remember what these cricketers have done for our country. Let us not be a nation of thankless people.

What about Pakistan?
Pakistan will be a lot closer than Australia was in the one day version of the game. Thankfully for us they are a wonderfully unpredictable cricketing side with some outstanding players. But they field abominably and at times play absolutely unforgivably. But they still have some players Like Younis Khan, Asif, Afridi and Mohd Yousuf who seem to love the Indian challenge. I believe they have an outstanding pace attack and we need the big three to show the way. It is only with senior players that we will last the full complement of fifty overs. I love this talk about youngsters but you just cannot select someone simply because he is young and shows promise. He must be ready for the big occasion. We need to keep alternating, rotating and giving an opportunity for young people to blend. Some will feel left out and perhaps even be left out unreasonably or so it will seem, but some like Mathew Hayden and Mike Hussey will wait and break open the selection doors, just the way David Hussey is doing just now. We love to hate the Aussies but even they do some things right! I just hope the Indian selection committee does a few things right and I fervently wish that we, arm chair critics mindless cricket fans and media learn the art of patience.

Success is a process not an event
There is no bigger event than the world cup and India have just won that. And to reiterate our superiority we have just beaten Australia again in this format. Heady stuff! But Australia are struggling to come to terms with this version of the game attitudinally and tactically. They missed a trick by not playing Brad Hogg in the entire twenty 20 tournament and the one game at the Brabourne. They will crack this. But I am not so much worried about them as I am worried about ourselves. When Sachin Tendulkar was the premier batsman in world cricket every up and coming bowler wanted to knock him over. But he was equal to the task. Now every team in the world will try to knock us over after all beating the world champions will make headlines. We need to win consistently at least in the twenty 20 format for a long period. Since 95 Australia have been the test champions and the one day world champions since 99.That calls for some consistency, pride in your performance and a strong desire to remain on top. We have started well. The weeks and months ahead are going to be challenging for our team. It is a period of stress with the old giving way to the new. But let us not make it difficult for the team. In Dhoni we have a leader who could easily be a prime minister, so easily does responsibility rest on his shoulders! Let us support him and the team. Our place in the sun will come. Now that we have tasted blood we shall prevail sooner rather than later!

(Ramanujam Sridhar is CEO, brand-comm, and the author of One Land, One Billion Minds.)

What is this home advantage?

“Tigers at home and lambs abroad” “Indians do not travel well”… I am sure these are statements that we in India are familiar with and our neighbours from the subcontinent in Sri Lanka and Pakistan too would empathise with these statements as they have watched their own home team decimate the opposition at home and succumb meekly in England or Australia, done in by the bounce or by the swing and swerve that these countries presented to their teams when they travelled abroad. Yet what has happened over the last few weeks in the subcontinent has been extremely revealing of the changed dynamics in the game of cricket. Pakistan has just lost a home series to South Africa, England of all countries has beaten Sri Lanka on the pitches of Sri Lanka and Australia have beaten India in India in a one day contest which is still stretching interminably as there seem to be seven games in the series in all. Yet it is not all doom and gloom for the subcontinent as in April this year. It was Sri Lanka who was the losing finalist to Australia in the West Indies [not South Africa or even New Zealand] at the Cricket World cup and last month it was India and Pakistan that met in the 20-20 finals at the Wanderers, not Australia or South Africa as some of us expected.. Let us also not forget the Indian test team led by Rahul Dravid had beaten England in a test series at home after 21 long years. So what is happening? Does home advantage no longer exist? Are teams training better and preparing better for what were earlier alien conditions? Are locational advantages becoming neutralized?

WACA down the years

One of the most dramatic changes in the pitch that one has observed has been the WACA at Perth. Most foreign teams especially from the subcontinent used to dread going there. You could see batsman jumping around like cats on a hot tin roof on the bowler friendly pitch with the tennis ball bounce. Of course once in a while a batsman like Roy Fredericks would take advantage of the bounce and send the ball rocketing to all parts of the field with even greater force aided by the speed at which the ball came on to the bat. But all that has changed over the last few years. Remember Mathew Hayden’s(short) record-breaking 380 was on this now benign pitch and in fact one of the few drawn test matches that Australia have played in was the one against South Africa at this venue a couple of years ago. Of course England managed to lose here as well in their disastrous Ashes tour last year. India will be playing here early next year on the 16th of January 2008 and they must be hoping that the WACA is more like the recent past and not like the eighties and nineties. What about our Indian wickets? Sadly they seem to vary in quality, just a little bit like our Indian team. Last time around at Nagpur where Australia conquered the final frontier the curator presented Glenn McGrath with a green top and presented Harbhajan and co with a raging turner at Mumbai, sadly after the series had been decided in Australia’s favour.

Be prepared

I remember this slogan from my school scouting days and the success of modern teams is built around this preparedness. When Indian wickets tended to be complete dust bowls and raging turners, teams used to dread coming here. In fact some of the greatest Australian cricketers never toured this part of the world citing some excuse or the other and their autographies spoke about either how our hotels had rats running around or the lack of facilities in the country. But whoever toured here then just struggled on these pitches and our spinners ruled the roost. The new ball was happily thrown on the ground often deliberately and people like the Nawab of Pataudi opened the bowling. Even as the batsman took guard he would see Bishan Singh Bedi loosening up at third man! But by the late nineties people who came from abroad started to resist and on occasion actually dominate like Mathew Hayden did. Apparently the SCG practice pitches have replicated most conditions so the Indian dust bowls do not seem to be so alien to the Australians who conquered the final frontier in 2004. England too played much better here. But we are still struggling by and large in Australia and South Africa. Even the recent victory in England has been an exception. Earlier in the days when Indian cricket was not as obscenely rich as it is today, players would play in the Lancashire league and people like Venkat and Dilip Doshi to name just two, played in the English county circuit to get experience in different conditions. Today with all the money and the facilities that we can afford, the biggest task is to prepare for tours like the demanding Australian tour in December 2007 by replicating the bounce in practice pitches here before we tour. I wonder whether we do things like this. Can we ensure that more of our young cricketers train in academies in Australia and England? I think man for man we can compete with any team in the world but we struggle as a team, particularly abroad and more often than not it is because our organizers do not have the knowledge or the vision.

The way forward

Today the process of ranking teams is far more scientific than it has ever been. We have official world champions today unlike the early 2000s. This ranking will obviously happen based on our performances both at home and abroad. I think we need to religiously hold on to our home strengths and consciously prepare for overseas trips. Given the frenetic nature of the game today where most teams are given one warm up game before the tests [we have one game against Victoria before the Boxing Day test match]. Of course our greedy officials have ensured that there is just one week between the final test against Pakistan and the first tour game in Australia. So lets be prepared for the usual talk about how teams do not get time to prepare for overseas tours! We know this schedule and there are no surprises but the biggest surprise will be when we prepare for this tour and deliver abroad the way some of the foreign teams have delivered in the sub continent.

(Ramanujam Sridhar is CEO, brand-comm, and the author of One Land, One Billion Minds.)

What is wrong with “the colonel”?

Indians as a nation suffer from “foot in the mouth disease.” I am not sure if there is any formal research on this to suggest that we are world champions at this in addition to 20-20 cricket. The incidence of this disease however is more rampant amongst cricket administrators, selectors, managers, board secretaries et al. But I think leading the pack is our chairman of selectors Dilip Vengsarkar. I used to be a great admirer of this batsman in the “70s. He started out a dasher and then became an amazingly correct batsman who played some wonderful strokes. His strokes off his pads were a delight to watch and rivaled those of Greg Chappell who was a superlative batsman and an ordinary coach. Now our former master batsman and present chairman of selectors is rivaling our erstwhile coach in shooting his mouth off to the media. My larger worry is whether Vengsarkar is being simply naïve and being baited by the media, or does he have a larger agenda and that is to get rid of Rahul Dravid?

Dravid leaves in a huff
Cricket (and if one may add life) has its fair share of people who despite tremendous achievements are largely unwept, unhonoured and unsung. Rahul Dravid despite his enormous achievements must be the person who has got the least credit for winning matches for India, keeping wickets, shouldering burden, putting up with pinpricks from the administrators and being largely unappreciated for India’s significant victory over England which was definitely superior to the victory of Ajit Wadekar’s team which was widely feted. England is a formidable opponent as a test playing country at home and have recently beaten every team at home including Australia. Because of the absolute bizarre scheduling of cricket at present the Indian team took off to South Africa and some of the seniors including Rahul Dravid who did not participate in the 20-20 returned home not to a tumultuous welcome as one would expect but to criticism by Vengsarkar about Dravid not batting at no.3. No one knows why Dravid quit the captaincy but I think the last straw must have been this unnecessary and unwarranted statement by our “colonel”. If he had a problem with Dravid was he not better off talking to him instead of talking to the media? Why does the chairman of selectors need the Times of India to talk to the captain of the Indian cricket team. I am sure he has his mobile number.


Seniors or Dravid?
Then when the Australian team started beating India as you would expect them to, the “colonel “got into the act again. He said seniors cannot take their place for granted. Not even the prime minister in this country can take his place for granted, just ask Sitaram yechury or Karunanidhi. Don’t the seniors know their place is not sure? How long have they been a part of this mess that is Indian cricket? I think all of this is to vent the colonel’s anger at Dravid resigning the captaincy, which he has taken personally. If he had his way Dravid would be out of the team at Nagpur and sadly Dravid has been at the receiving end of Brett Lee for a couple of games and has been out trying to accelerate in a couple of games. He also looks a shadow of his normal, imperial self at the crease ever since he resigned the captaincy. He needs support not criticism. All of us are quick to criticize the Australians but just see how they are persisting with Brad Hodge even though Brad Haddin is breaking down the door with his performances. Dravid is simply the best modern Indian batsman that I have seen, in all conditions, against all attacks particularly outside India. Adding to the confusion is a largely clueless television media who are questioning his role in the one day side and in the team as well, after all they belong to the 20-20 generation of cricket followers! I just wonder if they remember the recent English tour and Bristol and Dravid’s match winning innings .I am sure they don’t because this same media refers to James Hopes as an outstanding spinner! So there you go!

Think country
For too long the Mumbai faction has run the game the way it wants .I think the time is right to think about the game of cricket. It is not only about 20-20.We have important series coming up against Pakistan which will be followed by a long, arduous tour of Australia .If we do make the mistake of going to Australia without Dravid then we will surely come back with our tail between our legs and we would richly deserve that!

And finally a word of advice for the “colonel”.
This is an important job that you have been entrusted with. Try to rise above personal preferences and local considerations and don’t let your enormous ego get the better of you. The hopes of a billion people are riding on your decisions and try to give back to this game that has given you everything. Sadly the person giving more back to Indian cricket seems to be an Australian though it may be difficult for us to digest this-Denis Lillee! And if the Indian pace bowling is a strength for us today we have him to thank. I do realize that the colonel is doing a thankless job .But that does not mean he has to make a hash of it!

(Ramanujam Sridhar is CEO, brand-comm, and the author of One Land, One Billion Minds.)